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AFTER HOURS CLINIC

 Ruby Medical Centre

361 Main Street East, Suite 101
Hawkesbury, ON K6A 1A8

RULES AND REGULATIONS:

Beginning December 15, 2022 you will be able to book your appointment for the After Hours Clinic at the following website: https://hawkesbury.inputhealth.com.

Your family physician must be part of the Lower Outaouais Family Health Team.

You can only book the same day starting at 9:00 am for an appointment. 

For the Saturday morning clinic, you can book 1 day prior.

You may also book an appointment by calling your family physician’s office.

The clinic opens at 5:00pm Monday to Friday and 9:00am Saturday. 

A copy of the visit record is sent to each patient’s family doctor and to the treating physician. When tests are prescribed during a visit to the clinic, the results are sent to the treating physician and the family doctor only. The clinic does not receive test results.

To ensure maximum efficiency, we respectfully ask that you follow these rules.

(SEE STEPS TO BOOK BELOW HOW TO BOOK)


Please note that the After Hours Clinics are a requirement of the Ontario government. For this reason, effective January 1st, 2024, the After Hours Clinic will be accessible only to residents of Ontario.

 

REASONS OF CONSULTATION NOT ACCEPTED AT THE AFTER HOURS CLINIC

1. No Opiods/Narcotics Renewals

Please be advised that Opiods/Narcotcs will not be prescribed or renewed at the After Hours Clinic.  Please see your family physician for controlled substance prescriptions.

 

2. Prescription Renewals

For medication renewal, please ask your pharmacy to fax a request to your family physician.

 

3. WSIB/CNESST Forms

Only the initial WSIB/CNESST forms accepted at the After Hours Clinic. Other forms, such as MTO, ODSP, Ontario Work forms will not be filled out  .Please contact your family physicians directly.

 

4. Laceration Repair and Abscess Drainage

For laceration repair and abscess drainage, please visit the emergency.

5. Chronic Medical Issues

For chronic medical issues (i.e., lasting for many months/years), please book an appointment with your family physician.

THANK YOU!

HOW TO BOOK:

 

Please follow these instructions to reserve your appointment:

  1. Go to this website: https://hawkesbury.inputhealth.com

  2. Click on the "Patient" icon.

  3. Since you are a Hawkesbury Family Health Organization patient, click "Yes".

  4. Enter your information (Last name, Date of birth, Telephone number and Email). For ''IDENTIFICATION'', choose the province of your health card and enter your health card number.

  5. You will receive a 1 time passcode to your email. You need this passcode to be able to login.

  6. Once you are login, select "Clinique sans rendez-vous/ Walk-in clinic" as the location.

  7. Select the type of appointment that you need. Please make sure you book the right appointment type. Ontario patient needs to choose "Ontario patient" and Quebec patient needs to choose "Quebec patient".

  8. Select the date and time of your appointment. You can only book the same day starting at 9am for weekday walk-in. For the Saturday morning clinic, you can book 1 day prior.

  9. Verify your personal information and enter your email address to receive your appointment confirmation. For "NOTIFICATION METHOD" select "Email". We do not communicate via text message.

*For more information, please watch this video:  https://www.screencast.com/t/Pe1pzIYCz0

**If you don’t choose the right appointment type, your appointment could be refused.

You can also book an appointment by calling your family physician’s office.

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